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How to Add Users to a Location in Spottune Cloud

Spottune Cloud allows you to manage who has access to each location. By adding users, you can delegate control & restrict permissions.

Updated over a month ago

How to Sign In to Spottune Cloud

⚠️ You need an an active Cloud HQ account to access the Spottune Cloud features. If you do not have a Cloud HQ account yet, read our article on How to receive Cloud HQ Access

Log into Spottune Cloud HQ

Step 1: Open Landing Page
Log in to your Spottune Cloud account and go to the main dashboard.

Step 2: Go to Location Settings
Select the location where you want to add a user, then click Settings.
[Image: Spottune Cloud dashboard with a location highlighted and 'Settings' button selected.]

Step 3: Go to Manage Users
Click Manage Users.
[Image: Cloud interface showing 'Manage Users' option.]

Step 4: Add User
Click Add User.
[Image: 'Add User' button in the user management menu.]

Step 5: Select User Type

  • Enter the email address of the new user.

  • Choose the correct user type (see below).

Step 6: User Invitation
The user will now automatically receive an invitation email to join Spottune Cloud.


User Types in Spottune Cloud

User Type

Description

Permissions

HQ Users

Full access to all locations in the organization.

Manage settings, content, and user access across the entire account.

Location Users

Access limited to one or more assigned locations.

Can manage all available settings for their assigned locations, but not beyond.

Restricted Location Users

Simplified access for day-to-day operations.

Can only control sound level (volume up/down) and play/pause on one or more assigned locations.


⚠️ Important Note
Always assign the lowest level of access necessary to ensure smooth operation and avoid accidental changes to critical system settings.

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